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Privacy policy


Please read the terms of use carefully before using this site. By connecting to this site, you accept these terms and conditions without reservation.

Contractual limitations on data :

The information contained on this site is as accurate as possible and the site is updated at different times of the year, but may contain inaccuracies or omissions. If you notice a gap, error or what appears to be a malfunction, please report it by e-mail to, describing the problem as precisely as possible (page causing the problem, type of computer and browser used, etc.).
Any content downloaded is done so at the user’s own risk and under his/her sole responsibility. Consequently, we cannot be held responsible for any damage to the user’s computer or loss of data resulting from the download. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a last-generation, up-to-date browser.
ORSOL cannot be held responsible for any hypertext links on this website to other resources on the Internet.

Personal data :

In accordance with the requirements of the General Regulation on the Protection of Personal Data (RGPD) that came into force on May 25, 2018, we implement all the necessary measures to guarantee the protection of your data and apply the principle of transparency. You also have the right to control your personal data. You will find below information on the collection and processing of your personal data in connection with your request for information via our contact forms.

Purpose of processing

The information collected in the questionnaire is recorded in a computerized file by ORSOL. This file is used to respond to your requests for information about ORSOL products. This file is also used to carry out marketing operations (customer loyalty, promotions, etc.) and to send e-mail advertising to our customers who have not objected or who have accepted it, on products similar to those of interest to our customers or on other products offered by the company.

Legal basis for processing

The legal basis for the processing is, on the one hand, the legitimate interest of ORSOL (Cf. article 6.1.f) of the European Data Protection Regulation), namely to promote our products to our customers, and, on the other hand, consent (Cf. article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the French Post and Electronic Communications Code.

Processed data

In general, you are not required to provide us with any personal data when you visit our website However, there are certain exceptions to this principle. For some of the services offered on our site, you may be asked to provide us with certain information, in particular data relating to your identity, such as: your name, your position, the name of your company, your e-mail address, your postal address and your telephone number. This is the case when you fill in the contact form available online, in the “Contact” section and on product pages. Data marked with an asterisk in the questionnaire must be provided. If you refuse to provide this personal data, you will not be able to use the site’s services, in particular to request information about our company or to receive our newsletters. Finally, we may automatically collect certain information about you when you simply browse our website, in particular: information concerning the use of our site, such as the areas you visit and the services you access, your IP address, your browser type, your access times. Such information is used exclusively for internal statistical purposes, in order to improve the quality of the services offered to you. Databases are protected by the provisions of the law of July 1, 1998, transposing directive 96/9 of March 11, 1996, on the legal protection of databases.

Data recipients

ORSOL’s Sales and Marketing/Communication departments are the recipients of the data provided in these forms.

Data retention period

The data collected is kept for 3 years from the date of submission of the form.

Your rights

You can access your personal data, rectify it, request its deletion or exercise your right to limit the processing of your data. Visit for more information on your rights. To exercise these rights or if you have any questions about the processing of your data under this system, please contact our Data Protection Officer (DPO): – ORSOL / Délégué à la Protection des Données, 100 chemin de Landesque 47330 SAINT QUENTIN DU DROPT. If, after contacting us, you feel that your rights under the Data Protection Act have not been respected, you may submit a complaint to the CNIL.